BMO Harris is one of the oldest and largest banks in the United States offering more than 12 million clients a diversity of personal financial solutions, commercial banking options, as well as wealth managements and investments services. With a devoted workforce dedicated to ethical conduct and service, they have been around for more than 200 years for a reason.

With a statement of purpose to “Boldly Grow the Good”, they have focused on developing and growing not only personal financial freedoms, but also those of the communities they serve. Everywhere they do business, they focus on building, investing and transforming how they do business, in order to fulfill this purpose.

Throughout the COVID19 pandemic, BMO Harris has been clear on their priorities – to safeguard the personal and financial well-being of their customers, employees and their families. During the lockdown period, they have firstly ensured the safety of your virtual banking using the BMO digital banking platform.

If you have been negatively impacted by the pandemic, BMO is ready to help you through this difficult time. They have developed several financial relief programs and fee waivers for all their personal and small business-banking customers. Through these, they offer not only payment relief options on mortgages and home equity, but also on loans, credit cards and deposit accounts.

In order to access these relief measures, you can fill out the online relief form to aid in evaluation of your specific situation. Due to the large call volumes currently experienced by all financial institutions, they advise that the online form is the fastest and easiest way to get in touch. A representative will evaluate your specific conditions and contact you within the next couple of days to discuss relief measures open to you. Please remember that the earlier you contact BMO, the more relief options will be available to you.

More specifically, BMO can offer you a deferral on your regularly scheduled mortgage payments for a period of up to three months, if you have been impacted by COVID19. They will also spread the shortfall on your mortgage and escrow taxes and insurance out over 24 months, if needed. Finally, as additional financial assistance, you can apply to have your three-month deferral or forbearance extended for an additional three months, if you are still negatively impacted by the pandemic after the end of the initial term.

For general information you can reach them through their contact us page on their websites. Here you will find information on branch locations and opening times, ATM locations as well as links to online financial relief contact forms. Alternatively, if you are struggling to get in contact with them electronically, or you prefer to speak to someone personally, you can call them on 1-888-340-2265. Please be patient during this process as high call volumes will result in a longer wait than normal.

If you would like to visit their local BMO branch to speak to a consultant, please check specific opening and closing times on the website prior to your visit, as BMO strives to ensure the safety of their clients and employees during this time. In an effort to assist their customers, BMO has also provided several financial wellness tips that can guide you through this difficult time.